The operation consists of setting up a concierge Desk to enable direct contact with the concierge.
The implementation of an on-site Concierge Desk can cover several issues:
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Delivering the service through a physical presence of professional concierge(s), |
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Providing quality, on your premises, |
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Serving as a complementary task force for sales, administrative assistance, other luxury related services. |
The real value added by John Paul in this kind of implementation is its ability to take full advantage of its platform. All requests made directly to the concierge at the desk are processed by the virtual staff and resolutions are delivered via a remote telephone line; Thus, the capacity and management of a concierge desk at is multiplied by three.
This type of implementation can be achieved permanently (eg in the lobby of an office building) or temporarily (eg during an event or a fair).