10 Apr Empowering the modern hotel experience with John Paul
In this recent article from Hospitality Technology, we learn about all the different ways that artificial intelligence is improving and streamlining the guest experience at hotels.
From voice assistants in every room to smart mobile keys, the hospitality industry is pushing boundaries when it comes to AI. We hear from several industry leaders, including John Paul, about the key technologies that they are using to anticipate guests’ expectations, and they look ahead to the future to predict what will come next.
Olivier Larigaldie, John Paul’s CEO, explains how the marriage between human concierge and digital tools can work to meet and exceed customers’ expectations, especially in regards to efficiency and time-saving measures. The article highlights John Paul’s digital expertise and unique CRM.