A service of excellence

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A service of excellence

Our DNA: quality of service

Caring for our Members with dedication is in the DNA of John Paul. Our expert and impeccable service quality offers our Members daily support and provides personalised recommendations and inspiration to continuously improve their satisfaction and customer spirit.

Elite concierges

To offer an exceptional service, we work with the best concierges. They come from the hospitality industry and are then trained and coached to become elite worldwide concierges.

The art of listening

John Paul concierges offer premium support to our members: they know them perfectly and know how to listen to them attentively to provide the best answers to their requests.

From classic requests...

The concierges accompany our members in their daily life: finding a babysitter for their child or household help, we provide the best answers for everyday life.

...To the most unusual requests

Our experts also know how to generate the extraordinary and to surprise our members by making unexpected proposals or providing unhoped-for answers to their requests.


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Premium conciergerie

A service of excellence

John Paul lifestyle conciergerie

Traveling to the other side of the world

The best last-minute tables

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to our COLLABORATORS privileged conditions and services for their requests



our customers with a wide range of benefits around the world

John Paul
is also active in these sectors

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Financial Services

And digital transformation


Mutuals & Insurances
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Travel & Leisure

Flexible and ecological guarantees


In the automotive industry
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And consumer goods