Virtual Concierge, Boston (Part-Time)

Part time

We are looking for a reliable virtual concierge to provide outstanding customer service to our clients. In this role, you will be responsible for fielding and fulfilling personal errand requests in the Boston, MA area.


  • You will strive to meet or exceed the expectations of the Client by providing service beyond expectations.
  • Run errands off site, such as shopping, taking client cars for service, waiting in client homes for vendors, pet care, and more.
  • Position requires travel in assigned city and surrounding areas. Mileage will be reimbursed. Reliable transportation is required.
  • You will be responsible for taking care of our clients’ requests, catering to their needs and expectations and respecting internal policies.
  • Follow up on services rendered and document all request activity to assure client satisfaction.
  • Participate in achieving team goals and offer support to teammates whenever necessary.
  • Adhere to company and client procedures and policies, including Dress code, Attendance and punctuality.


  • Professional demeanor, strong background in and commitment to excellence in customer service.
  • Strong attention to detail
  • Excellent communication skills
  • Prior customer service / assistant experience preferred
  • Familiarity with the hiring city/surrounding area
  • Passion for and demonstrated proficiency in delivering exceptional service consistently
  • Must have valid driver’s license, vehicle registration and reliable transportation
  • Must be comfortable driving client vehicles
  • Problem solving and decision-making skills
  • Organizational skills and respect for deadlines
  • Proficient in PowerPoint, Word, Excel, and Outlook

John Paul is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Job Features

Job CategoryConcierge, Operations

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