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teresa foster virtual concierge austin texas john paul

[#MeetAJohnPaulee] Teresa Foster, Virtual Concierge

This month we meet Teresa Foster, a virtual concierge who works for a large finance company in Texas. She tells us about her daily life and what she likes about her job at John Paul.


What do you do at John Paul?

I am a Virtual Concierge in Austin, Texas. My primary account is a large financial institution. As a Virtual Concierge, I work from home and am not on site at the company. I help the employees of this company with personal requests to help balance their work life. I can help them with anything from having their car serviced, grocery shopping, or organizing their pantry. My favorite requests are caring for pets when a client is traveling. I love playing with them ! Once I had a request to help set up for a wedding reception, it was so wonderful to be a part of that special day. My days vary every week. It keeps my workday entertaining. I enjoy doing something different and seeing different clients each day. I also help from time to time with Research Requests when the call center is in need of assistance.


When did you start working at John Paul?

In April 2018.


What’s the best part of your job?

I love working with this financial company. Their employees are really wonderful. I have a great time meeting new people. I stay on my toes by having something different to do with every request.


Are there any John Paulees who deserve a shout-out?

Thabo Tokwe in the call center. He is so helpful!


What is John Paul to you in 1 word?



What do you do in your free time?

I love to cook. My husband and I collect wine, mostly he collects and I help him taste. I have 2 teenage daughters that take up most of my “free” time. My husband and I love to travel. My oldest daughter has the travel bug also. My youngest hates it. Ironically, she is a volleyball player on a national team so we travel a couple of times a month to volleyball tournaments around the country from December through July just for her.


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