Retain your best talents
SHOW THEM CONSIDERATION
Reinforce your employer brand image
FEDERATE THEM AROUND COLLABORATIVE EVENTS
Optimize their motivation and performance
MAKE THEIR LIVES EASIER WITH 24/7 SERVICE
Attract the best profiles
BUILD A POSITIVE CORPORATE CULTURE
WE BUILD LOYALTY PROGRAMS TO CLIENT-CENTRIC BRANDS
A DEDICATED CONCIERGE SERVICE
Whether on-site or off-site, John Paul concierges are at your disposal to handle all your employee requests. Making their lives easier, helping them save time and simplifying their life is the leitmotif of each of our concierges.
John Paul concierges have been educated in the best hospitality schools. They can support your employees in their daily life, helping them achieve work-life balance. With 28 years of experience, John Paul can set up a global package perfectly suited to your company needs: an on-premises concierge desk in your office building or a 24/7 digital concierge to provide personalized responses to your employee requests.
We offer full or modular solutions through a complete service suite, from daily tasks to the organization of leisure activities: dry-cleaning, delivery, well-being, home services, ticketing, restaurant, travel, and any other personal requests…
John Paul constituted its address book through a rigorous selection process with strict quality standards, to ensure service excellence. To guarantee reactivity, service excellence and your employee satisfaction, our concierges rely on our referenced partner network, whether they are nearby, national or international.
AN ANIMATION PROGRAM THAT GIVES RHYTHM TO CORPORATE LIFE
John Paul animates your corporate life with regular events. You create a sense of belonging and consideration towards your staff through email campaigns, privileged offers and events.
Our experts in relationship marketing programs create a communication plan matching your human resources challenges: newsletters, privileged offers, invitations, events, tips, etc… John Paul assists you in defining your goals and adapts to your editorial strategy to drive all contact points.
We build customized partnership programs to increase your employee loyalty and offer your employees exclusive privileges. Our extensive partner network enables us to provide privileged services and conditions to our members when placing their requests: exclusive deals, 24/7 availability, VIP welcome, special perks, access to places that are usually closed to the public…
JP Events, John Paul’s dedicated event management department, assists you in creating internal team building events, on-site or off-site, from registration to the coordination of vendors. John Paul manages your customized events from A to Z, enabling you to create an enduring bond with your employees through privileged touchpoints.
DIGITAL TOOLS TO STAY CONNECTED
John Paul develops customized mobile applications and an employee area, to offer you a multichannel 360° solution. Directly connected to our CRM or to your company’s CRM, our connected devices installed on-site or remotely, are directly accessible by your employees to improve the quality of their working life. Thus, they benefit from corporate concierge services 24/7 with full autonomy.
As an integrated digital agency, John Paul offers a multichannel solution that is accessible anytime, from anywhere, to meet your employee needs. Our applications allow total independence for users to complete their search through connected devices, to reach the concierge services, and to benefit from partner offers and stay informed about upcoming events.
As the central interface of inbound and outbound interactions, from service usage to digital animation management, John Paul is able to address targeted messages and offers that match with the profile of each employee. John Paul concierges can therefore personalize the relation with your employees, exceeding their expectations and anticipating their needs.
Designed to meet the requirements of a profession where customization is key – the private concierge – our CRM platform collects, integrates and centralizes all member information in real time. Whether on-site in an office building concierge desk, via a mobile application, a digital member area, or by phone, all employee requests are centralized and then distributed on each channel so they can follow the status of their requests at any time, on any device.
A 360° APPROACH TO PROVIDE THE BEST SERVICE EXPERIENCE
We design your loyalty program according to your brief and your specific needs.
Hand in hand, our expert consultants design your relational program along with your teams. We define all the stages of the client journey, on-site or in remote, to continually engage your employees in a virtuous relationship.
Our dedicated teams manage your project in “agency mode” through an agile organization aiming to deliver complex and innovative programs efficiently.
We ensure optimal program management through quality standards and key performance indicators that are defined together.
Monthly reports and steering committees allow us to continually measure and improve the performance of your programs.
We introduce new products and services to enrich your employee experience continuously.