John Paul

JOHN PAUL DELIVERS AN EXPERT SERVICE TO BRANDS WANTING TO PAMPER THEIR CLIENTS. ACTING UNDER YOUR NAME AND IN YOUR IMAGE, THE PRIVATE CONCIERGE IS THE SPECIAL LINK BETWEEN YOUR BRAND AND YOUR CUSTOMERS.

A John Paul concierge is a personal assistant, available round the clock, 7 days a week, anywhere in the world. The concierge is available to meet your customers’ every demand, from the simplest to the most eccentric.


CATEGORIES OF SERVICES

Etendue des services

Examples of requests

  • A romantic table?
  • A good restaurant for a business lunch?
  • Tickets for a sold-out show?
  • A taxi at the last minute?
  • A trustworthy babysitter?
  • A visit to New York with everything included?
  • The best jazz-club in your area?
  • An original gift idea?
  • The latest trendy shopping address?
  • Access to an event closed to the public?
  • A Jacuzzi in the middle of your living room?

John Paul respond to any request, from the simplest to the most unusual.


The role of a private concierge

The private concierge is at the heart of customer relations. Our white label service is available 24 hours a day, 7 day a week, and significantly improves the quality of service experienced by the end user.

With a broad range of services and our expertise in customisation, a close personal relationship is forged between the concierge and the members. This close relationship is enhanced daily through the use of our CRM software, as each contact renders the customer profile more complete.


The 3 pillars of concierge service

To achieve his aim, a John Paul concierge has at his disposal:

  • A unique bank of addresses to respond to any request, however extravagant
  • Powerful CRM software to personalize each interaction
  • An organised proactive and reactive team with skills to fulfill any request as efficiently as possible

Thanks to our CRM software, the John Paul concierge has a detailed knowledge of the habits and interests of each of its customers. He regularly sends them personalised suggestions in keeping with their profile—leisure time activities, and recommendations depending on what’s going on at any given moment.

THE SERVICE

OUR CONCIERGES IN ACTION

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YOUR PRIVATE COMPANY CLUB

CUSTOMISE

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