With this statement, SERVICE CONCIERGE states its commitment to strictly respect the confidence that you have accorded it and to implement its obligations under the law number 78-17 of 6 January 1978 on “Computers, files and liberties” (http://www.cnil.fr) as well as the ethical principles described therein concerning any personal information that you are required to communicate during your navigation on its website.

The website of SERVICE CONCIERGE is registered under the following number at the CNIL: 1259523.


GENERAL PRINCIPLES: CONFIDENTIALITY AND SECURITY OF PERSONAL DETAILS

We consider your personal details, that is to say: your name, postal address, telephone number, e-mail address and your payment card in the event that it is communicated to us, as well as all information communicated on our website or generated during your navigation, as constituting confidential information.

LENGHT OF DATA STORAGE AND PURPOSE OF PROCESSING

In compliance with all legal obligations, we keep this information under secure protection and in accordance with time limitations proportional to the purposes for which you have communicated them to us; they can only be accessed by our staff and are used for the sole purpose for which they were communicated, more precisely to process your orders or for returning information that you have requested via telephone or e-mail.

FORWARDING OF PERSONAL DATA TO THIRD PARTIES

Without your express consent, the data collected through our website cannot be passed on to a third party.

THE EXERCISE OF THE RIGHT OF ACCESS

In compliance with articles 39 et seq. of the law number 78-17 of 6 January 1978 modified in 2004 on Computers, files and liberties, anyone can have access to and, where necessary, rectify or delete information directly related to them by addressing a letter to the following address:

SERVICE CONCIERGE
116 bis, Av des Champs Elysées
75008 PARIS, FRANCE

COLLECTION OF PERSONAL DATA

Our platform servers are of the type not intended nor configured to collect external visitor's personal information other than the following information : internet service provider, IP address, type and version of browser used; under no circumstances will we collect the email address of external visitors unless the latter choose to communicate it to us of their own accord.

Cookies

Traffic data and cookies files that we implement on your computer have a double objective: to ensure the security of online transactions that you could be required to carry out and to allow us, internally, to analyse the number of visits to our pages in order to improve the content; the conservation of this data does not exceed 1 year.

Data referring to the navigation of visitors is not processed by name; these aggregated statistics allow us to know the popularity of each page, the preferred paths, the levels of activity by day of week and by hour of the day and the main client or server errors.