John Paul has developed all of its tools and services to be fully customized for the client. Each service is designed in accordance with your specifications, so each brand can express its own identity in every case. Thanks to customized telephone greetings and personalized digital interfacing, your clients communicate with their concierge just as if they were communicating via your own infrastructure. So the value created directly benefits your brand and not John Paul.
John Paul creates your concierge service to suit your brand. To do so, the identity of John Paul disappears and your brand is highlighted at every step of the customer experience. The strategy is to manage the service in a totally customized way, thanks to:
White label management allows the completely transparent integration of personalized concierge service into whatever our clients propose.
As we create your program of customer relations, John Paul takes into account your brand’s image as we design your digital platform, your position in the market when creating your content, and your target customer when choosing what benefits to propose. John Paul offers you the full range of communication channels bearing your signature image, respecting your graphic criteria, and we transmit your messages and material in a personalized way through each channel:
All media support is customized to suit your brand. For example, the welcome pack can be entirely customized to suit your brand: