GROUP John Paul, Accor business accelerator
The power of Accor combined with John Paul's service excellence.
Founded in 2008 and a subsidiary of the Accor group since 2016, John Paul is a key French player in the creation, enhancement, and management of loyalty programs, serving major brands in the luxury, finance, mobility, and hospitality sectors.
With a promise to enhance the customer experience of brands by strengthening the emotional attachment their customers have to them, John Paul offers memorable customer experiences through a seamless journey and a resolutely human approach to service. John Paul offers three areas of expertise as a white label provider, both in France and internationally: a premium concierge service, the creation of experiences and events, and the design and management of loyalty marketing programs..
John Paul has 400 employees, including 160 at its headquarters in Paris.
3 White
label expert
5 offices worldwide (Europe, Middle East, North America)
Our profession, our passion: Service
John Paul
in 1 minute video
John Paul, creator of emotions
Sébastien Bazin
«In John Paul we have found a customer relations gem. Today we are going to combine our expertise, our strengths and our talents, and broaden the scope of our offer to provide the best experience to all travellers before, during and after their stay.»
William Allais
«I am privileged to lead a company that is guided by a commitment to service excellence. John Paul brings together a team of passionate individuals who work tirelessly every day to support our members and meet their expectations.»
