Digital innovations & AI

Imagine the concierge service of tomorrow
 

Offer your members a unique concierge experience by combining the quality and excellence of our concierges with our cutting-edge digital services. Your customers can contact our concierges at any time through multiple channels – telephone, WhatsApp, chat, iMessage and email – or directly on their own website or mobile app created by us in your brand colours.

In addition, our ‘AI Augmented Concierge’ back-office solution provides our concierges with the best in automation and artificial intelligence to ensure a fast, optimal and personalised response to your members while preserving human contact and the relationship with our concierges.
Our services are 100% secure and delivered in compliance with applicable standards and regulations (PCI-DSS and GDPR in particular).