HOW CAN WE HELP YOU?

The information collected on this form is recorded in a computer file by John Paul, to create and manage your account, and respond to your requests. Required fields are marked with an asterisk. In accordance with Regulation of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify and delete information concerning you, which you can exercise by sending your request by post to: Service Concierge - Service Communication - 66, rue des Archives - 75003 PARIS. More information about your data here.

Innovative loyalty programs & client relationship | John Paul
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Strategies to improve
customer and employee loyalty

A concierge with traditional know-how
enhanced by cutting-edge technology

Strategies to improve
customer and employee loyalty

A concierge with traditional know-how
enhanced by cutting-edge technology

Strategies to improve
customer and employee loyalty

A concierge with traditional know-how
enhanced by cutting-edge technology

Strategies to improve
customer and employee loyalty

A concierge with traditional know-how
enhanced by cutting-edge technology

JOHN PAUL WINS THE ELITE GROWTH STRATEGY AWARD AT THE EUROPEAN BUSINESS AWARDS 2018

john paul european business awards growth

JOHN PAUL EXPANDS OPERATIONS
WITH NEW NORTH AMERICAN LEADERSHIP TEAM

JOHN PAUL IN THE TOP 10 RANKING OF
ARTIFICIAL INTELLIGENCES IN THE WORLD

artificial intelligence ai loyalty programs

JOHN PAUL RANKS N°1 IN BEST OF LUXURY
LIST OF TOP CONCIERGE SERVICES

john paul best of luxury concierge services

JOHN PAUL EXTENDS TO NORTH AMERICA:
OPENING OF A NEW OFFICE IN TORONTO

john paul toronto canada north america loyalty program

JOHN PAUL, BEST LUXURY CONCIERGE
ACCORDING TO FORBES

john paul best luxury concierge forbes loyalty

What we do

WE CREATE INNOVATIVE LOYALTY PROGRAMS FOR YOUR CLIENTS & EMPLOYEES

For your customers

customers loyalty programs

WE REINVENT YOUR CLIENT RELATIONSHIP

We help brands manage their client relationship, from the design to the implementation of a personalized affinity program. Through our 360° approach we deliver a unique client experience based on three pillars: first-rate service, personalized content and a tailor-made digital solution.

For your employees

employees programs

WE PAMPER THE EMPLOYEES YOU CHERISH

We create innovative loyalty programs to retain your best employees and strengthen your employer brand. We have the most comprehensive offer on the market with on-site concierge desks, multichannel solutions, a customized program, all adapted specifically for your HR strategy.

We satisfy thousands of clients everyday

REQUESTS REGISTERED SINCE JANUARY 1ST, 2017

employees customer rewards

+1 000

Employees
at your service

 

loyalty program

24/7

Available
immediately

loyalty programs

5 CONTINENTS

Worldwide
presence

exclusive partnerships

+50 000

Exclusive global
partnerships & privileges

 

Wherever you may be

WE ENSURE YOU HAVE THE BEST EXPERIENCE, ANYWHERE IN THE WORLD

 John Paul wholly-owned offices

Berlin - Lisbon - London - Luxembourg - Marrakesh - Miami - New York - Paris - San Francisco - Shanghai - Singapore - Sydney - Tokyo - Toronto

Concierge know-how

WE DELIVER THE BEST LOCAL KNOWLEDGE, ON A GLOBAL LEVEL

TRAVEL

TRAVEL

DINING

DINING

TICKETING

TICKETING

DAILY ERRANDS

DAILY ERRANDS

SHOPPING

SHOPPING

SPORTS & WELLBEING

SPORTS & WELLBEING

UNIQUE EXPERIENCES

UNIQUE EXPERIENCES

Testimonials

« John Paul and Parnasse have grown hand in hand together. We have the same culture of service and excellence, we share our experiences and expertise, whether on a human, technological or managerial. We develop a strong and fruitful partnership, all for the benefit of our clients and end consumers! »

Séverine Legrix de la Salle
Program Director of Parnasse

« For more than two years now, John Paul and Diac have consolidated their partnership to build together a true relationship program for individual clients of DIAC and Nissan finance. Our objective when creating the DIAC & Nissan Finance club was to increase client satisfaction by offering exclusive offers for the duration of their loan! »

Sylvain Schuler
Marketing Director of DIAC, Groupe DIAC

BNP PARIBAS PRIVATE BANKING

« BNP Paribas and John Paul just launched a partnership for Wealth Management clients. A luxury Concierge is a must-have for wealthy families, who have very specific needs and high expectations. We are delighted that John Paul is able to provide this expertise and answer to their diverse requests, whether personal or professional. The relationship we have with our clients needs to go beyond basic banking services, and we are convinced that John Paul will deliver exceptional services, helping our clients in their daily life with passion. »

Gregory Heomet
Business Development Wealth Management

« Having John Paul as an extension of Smartronix, allows our employees to offload time consuming errands and tasks and enjoy more freedom and effective use of their time. Providing a concierge program is a key piece of our strategy for being consistently selected as a Best Place to Work. »

Laurell Aiton
VP Human Resources and Corporate Relations

« Congratulations for the excellent week we had with our board members. The complex organization was both flawless and qualitative. There was tremendous work, you made it with mastery and uncompromised rigor in the details. Thanks to your efforts, each piece is an excellent episode writing to a fantastic chapter, contributing to this historical highest level of L’Oreal China event. »

Helen WU
Executive assistant to China CEO

Contact us

LET’S GET IN TOUCH

How can we help you ?

CHOOSE THE THEME OF YOUR REQUEST


Une marque souhaitant fidéliser ses clients
Une entreprise souhaitant fidéliser ses collaborateurs
Un partenaire souhaitant être référencé
Un media souhaitant plus d'informations
Other

The information collected on this form is recorded in a computer file by John Paul, to create and manage your account, and respond to your requests. Required fields are marked with an asterisk. In accordance with Regulation of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify and delete information concerning you, which you can exercise by sending your request by post to: Service Concierge - Service Communication - 66, rue des Archives - 75003 PARIS. More information about your data here.

Our offices

Berlin Lisbon London Luxembourg Paris

JOHN PAUL LONDON

22 Ganton Street, 3rd Floor
London I W1F 7FD, ENGLAND
london@johnpaul.com

JOHN PAUL PARIS

66 rue des Archives
75003 Paris, FRANCE
paris@johnpaul.com

JOHN PAUL LISBON

Empreendimento Lagoas Park
Edificio 10, 2 andar 2740 – 244 Porto Salvo, PORTUGAL
lisbon@johnpaul.com

JOHN PAUL BERLIN

Landgrafenstr.14
10787 Berlin, GERMANY
berlin@johnpaul.com

JOHN PAUL LUXEMBOURG

59 Boulevard Grande-Duchesse Charlotte
L-1331 Luxembourg, LUXEMBOURG
luxembourg@johnpaul.com

Our offices

Miami New York San Francisco Toronto

JOHN PAUL NEW YORK

The Assemblage
17 John Street, 5th floor
New York, NY 10038
newyork@johnpaul.com

JOHN PAUL SAN FRANCISCO

49 Stevenson Street, 5th floor, Suite 575
San Francisco, CA 94105
sanfrancisco@johnpaul.com

JOHN PAUL MIAMI

1000 NW 57th Court, Suite 590
Miami, FL 33126
miami@johnpaul.com

JOHN PAUL TORONTO

TICO Registration No: 50023903
155 Wellington Street, Suite 3200
Toronto ON M5V 0C3, Canada
toronto@johnpaul.com

Our offices

Shanghai Singapore Sydney Tokyo

JOHN PAUL SINGAPORE

1 Wallich Street #17-02 Guoco Tower
078881 Singapore, SINGAPORE
singapore@johnpaul.com

JOHN PAUL SHANGHAI

Room 3002 L’Avenue, 99 Xianxia Road
Changning District
200051 Shanghai, CHINA
shanghai@johnpaul.com

JOHN PAUL TOKYO

c/o ACCOR HOTELS, 7F NBF Hibiya Bldg
1-1-7 Uchisaiwai-cho, Chiyoda-ku
Tokyo 100-0011, JAPAN
tokyo@johnpaul.com

JOHN PAUL SYDNEY

Level 6, 130 Pitt Street
Sydney NSW 2000, AUSTRALIA
sydney@johnpaul.com

Our offices

Marrakesh

JOHN PAUL MARRAKESH

76 Bd Abdelkrim Al Khattabi, 3e étage
40000 Marrakesh, MOROCCO
africa@johnpaul.com