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ENCHANT YOUR CUSTOMER, VIP & EMPLOYEE RELATIONSHIPS

Know How

Enrich your
LOYALTY PROGRAMME
thanks to the expertise and know-how of elite concierges.

"Strong of more than 500 collaborators and 14 years of experience, our competences ensure you a quantifiable ROI and performance index. Our only satisfaction remains that of your Members.

Olivier Larigaldie - John Paul CEO

97 % Member satisfaction

"Quality of service is our sole concern."

Marie D

Marie D, alongside John Paul Members for the past 8 years

+350 Concierges

"I help cardholders fulfil their dreams, it gives me a sense of fulfilment that is unmatched."

Olivier K

Olivier K, John Paul talent for the past year

10 000 partners

« For 10 years, we have been providing chauffeur-driven transport services. »

Vincent Grenard

Vincent Grenard, Director of the Luxury Division, Chabé Transports

"In John Paul we have found a customer relations gem!"

Sebastien Bazin

Sébastien Bazin, CEO of the Accor Hotel Group

550 Collaborators

"John Paul is a unique loyalty company in the world, our customers are happy every day!"

Kim Barber

Kim Barber, Chief Employee Loyalty, North of America

Enchantons
Topics and trends, all the news to enchant you

clients shaking hands on a deal
Trends

How to build a relational program?

Today, your client needs recognition. Before being a consumer, the customer is first and foremost a ...
En savoir plus
Trends
John Paul logo

What is a loyalty marketing strategy?

A few years ago, companies realised that they had to put the customer back at the heart of their ...
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Women on tablet
Trends

How to measure customer satisfaction?

Is it still necessary to reiterate the importance of customer satisfaction? For several years now ...
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Press release
Parnasse logo

John Paul and the Parnasse Circle

Parnasse, the selective brand of Orange, is expanding its exceptional concierge service for its ...
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photo of a microphone
Press release

John Paul, an Accor Group business accelerator

Paris, AccorHotels finalizes acquisition of John Paul, world leader in concierge services
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They placed their
trust in us

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Parnasse logo
Accor logo
Hyundai logo
Ferrero logo
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Our commitments

Meet us

Paris
66, rue des Archives  - 75003 Paris  - FRANCE
paris@johnpaul.com
LISBON
Lagoas Park Edificio 10, 2 andar 2740  - 244 Porto Salvo Lisbonne  - PORTUGAL
lisbon@johnpaul.com
LUXEMBOURG
59 Boulevard Grande-Duchesse Charlotte  - L-1331 Luxembourg  - LUXEMBOURG
luxembourg@johnpaul.com
(+352) 27 30 00 39 (+352) 27 30 00 39
Contact us
MIAMI
5200 Blue Lagoon Drive, Suite 1090  - FL 33126 Miami  - UNITED STATES
miami@johnpaul.com
SAN FRANCISCO
575 Market Street, 4th floor  - CA 94105 San Francisco  - UNITED STATES
sanfrancisco@johnpaul.com
TORONTO
TICO Registration No: 50023903 155 Wellington Street, Suite 3200  - ON M5V 0C3 Toronto  - CANADA
toronto@johnpaul.com