John Paul, Conciergerie and Loyalty Programmes - WELCOME PAGE


Know How

Enrich your
thanks to the expertise and know-how of elite concierges.

"Strong of more than 500 collaborators and 14 years of experience, our competences ensure you a quantifiable ROI and performance index. Our only satisfaction remains that of your Members.

Olivier Larigaldie - John Paul CEO

97 % Member satisfaction

"Quality of service is our sole concern."

Marie D

Marie D, alongside John Paul Members for the past 8 years

400 Concierges

"I help cardholders fulfil their dreams, it gives me a sense of fulfilment that is unmatched."

Olivier K

Olivier K, John Paul talent for the past year

10 000 partners

« For 10 years, we have been providing chauffeur-driven transport services. »

Vincent Grenard

Vincent Grenard, Director of the Luxury Division, Chabé Transports

"In John Paul we have found a customer relations gem!"

Sebastien Bazin

Sébastien Bazin, Chairman and CEO of Accor
and DG of the Luxury & Lifestyle Division

550 Collaborators

"John Paul is a unique loyalty company in the world, our customers are happy every day!"

Kim Barber

Kim Barber, Chief Employee Loyalty, North of America

Topics and trends, all the news to enchant you

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What types of concierge services are there?

A concierge service, historically a hotel reception service, is a set of services offered by a ...
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PCI DSS level 1 certification: the Holy Grail for protecting our Members' banking data

Thanks to the quality of our processes and the ongoing rigor of our teams, John Paul has just ...
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Slow tourism: 3 reasons to experience authentic travel

With the ecological urgency, new modes of consumption are emerging and the travel sector is more ...
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Inside John Paul
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Our Concierge Whispers April 2023

Trendy restaurants, cultural outings, current events or hotels to try? Here are our three Concierge ...
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How to retain a new customer? How to retain a prospect?

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They placed their
trust in us

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Our commitments

Meet us

66, rue des Archives  - 75003 Paris  - FRANCE
Tivoli Forum - 180 Avenida de Liberdade - 4e étage  - 1250-146 Lisboa  - PORTUGAL
703 Waterford Way, Suite 780  - FL 33126 Miami  - UNITED STATES
575 Market Street, 4th floor  - CA 94105 San Francisco  - UNITED STATES
TICO Registration No: 50023903 155 Wellington Street, Suite 3200  - ON M5V 0C3 Toronto  - CANADA