John Paul, Conciergerie and Loyalty Programmes - WELCOME PAGE

ENCHANT YOUR CUSTOMER, VIP & EMPLOYEE RELATIONSHIPS

Know How

Enrich your
LOYALTY PROGRAMME
thanks to the expertise and know-how of elite concierges.

"Strong of more than 500 collaborators and 14 years of experience, our competences ensure you a quantifiable ROI and performance index. Our only satisfaction remains that of your Members.

Olivier Larigaldie - John Paul CEO

97 % Member satisfaction

"Quality of service is our sole concern."

Marie D

Marie D, alongside John Paul Members for the past 8 years

400 Concierges

"I help cardholders fulfil their dreams, it gives me a sense of fulfilment that is unmatched."

Olivier K

Olivier K, John Paul talent for the past year

10 000 partners

« For 10 years, we have been providing chauffeur-driven transport services. »

Vincent Grenard

Vincent Grenard, Director of the Luxury Division, Chabé Transports

"In John Paul we have found a customer relations gem!"

Sebastien Bazin

Sébastien Bazin, Chairman and CEO of Accor
and DG of the Luxury & Lifestyle Division

550 Collaborators

"John Paul is a unique loyalty company in the world, our customers are happy every day!"

Kim Barber

Kim Barber, Chief Employee Loyalty, North of America

Enchantons
Topics and trends, all the news to enchant you

Woman holding phone and bank card
Trends

What types of concierge services are there?

A concierge service, historically a hotel reception service, is a set of services offered by a ...
En savoir plus
Trends
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PCI DSS level 1 certification: the Holy Grail for protecting our Members' banking data

Thanks to the quality of our processes and the ongoing rigor of our teams, John Paul has just ...
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Trends

Slow tourism: 3 reasons to experience authentic travel

With the ecological urgency, new modes of consumption are emerging and the travel sector is more ...
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Inside John Paul
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Our Concierge Whispers April 2023

Trendy restaurants, cultural outings, current events or hotels to try? Here are our three Concierge ...
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happy employees
Trends

How to retain a new customer? How to retain a prospect?

En savoir plus

They placed their
trust in us

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Our commitments

Meet us

Paris
66, rue des Archives  - 75003 Paris  - FRANCE
paris@johnpaul.com
LISBON
Tivoli Forum - 180 Avenida de Liberdade - 4e étage  - 1250-146 Lisboa  - PORTUGAL
lisbon@johnpaul.com
MIAMI
703 Waterford Way, Suite 780  - FL 33126 Miami  - UNITED STATES
miami@johnpaul.com
SAN FRANCISCO
575 Market Street, 4th floor  - CA 94105 San Francisco  - UNITED STATES
sanfrancisco@johnpaul.com
TORONTO
TICO Registration No: 50023903 155 Wellington Street, Suite 3200  - ON M5V 0C3 Toronto  - CANADA
toronto@johnpaul.com