John Paul, Conciergerie and Loyalty Programmes - WELCOME PAGE


Know How

Enrich your
thanks to the expertise and know-how of elite concierges.

"Strong of more than 500 collaborators and 14 years of experience, our competences ensure you a quantifiable ROI and performance index. Our only satisfaction remains that of your Members.

Olivier Larigaldie - John Paul CEO

97 % Member satisfaction

"Quality of service is our sole concern."

Marie D

Marie D, alongside John Paul Members for the past 8 years

+350 Concierges

"I help cardholders fulfil their dreams, it gives me a sense of fulfilment that is unmatched."

Olivier K

Olivier K, John Paul talent for the past year

10 000 partners

« For 10 years, we have been providing chauffeur-driven transport services. »

Vincent Grenard

Vincent Grenard, Director of the Luxury Division, Chabé Transports

"In John Paul we have found a customer relations gem!"

Sebastien Bazin

Sébastien Bazin, CEO of the Accor Hotel Group

550 Collaborators

"John Paul is a unique loyalty company in the world, our customers are happy every day!"

Kim Barber

Kim Barber, Chief Employee Loyalty, North of America

Topics and trends, all the news to enchant you

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Quality of service, the cornerstone of Conciergerie

“Service quality? For a Conciergerie, it refers to the capacity to honour but also to exceed the ...
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Inside John Paul
John Paul logo

Our November selection

Trendy restaurants, cultural outings to book or hotels to try? Our three John Paul Concierge ...
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What marketing actions to build loyalty?

Customer loyalty represents a set of marketing approaches aimed at implementing means of building ...
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Inside John Paul
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Our October selection

Trendy restaurants, cultural outings to book or hotels to try? Our three John Paul Concierge ...
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Staycation and Revenge Travel: definitions of these new trends

In recent years, the tourism sector has undergone considerable change and has undoubtedly had to ...
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They placed their
trust in us

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Our commitments

Meet us

66, rue des Archives  - 75003 Paris  - FRANCE
Lagoas Park Edificio 10, 2 andar 2740  - 244 Porto Salvo Lisbonne  - PORTUGAL
59 Boulevard Grande-Duchesse Charlotte  - L-1331 Luxembourg  - LUXEMBOURG
(+352) 27 30 00 39 (+352) 27 30 00 39
Contact us
5200 Blue Lagoon Drive, Suite 1090  - FL 33126 Miami  - UNITED STATES
575 Market Street, 4th floor  - CA 94105 San Francisco  - UNITED STATES
TICO Registration No: 50023903 155 Wellington Street, Suite 3200  - ON M5V 0C3 Toronto  - CANADA