Our customer relationship platforms

man sitting in the back of a car with a smartphone in his hands

Our customer relationship platforms

The architecture built by our experts is based on 4 major principles

Simplified integration

Experts in our field, we have adapted our CRM to facilitate exchanges with our partners and provide an ultra-personalised response to all our members' requests.

Secure ecosystem

The world designed for our customers is RGPD and PCI DSS compliant to ensure the absolute security of their personal data at all stages of their interactions with John Paul and its partners.

Optimised qualification

Thanks to telephone or online questionnaires, we know the tastes and affinities of each of our members. Our responses and proposals are perfectly aligned with their preferences, forming the cornerstone of our loyalty strategy.

Real-time analysis

The integration of our various tools allows John Paul's teams to analyse programme performance in real time, measure customer satisfaction and adjust usage via targeted marketing campaigns.

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Our digital offers

Our customer relationship platforms

The Companion application

Using Data to engage with your customers

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to our COLLABORATORS privileged conditions and services for their requests

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our customers with a wide range of benefits around the world

JOHN PAUL
IS ALSO ACTIVE IN THESE SECTORS

Hospitality

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And digital transformation
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Flexible and ecological guarantees
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Mobility

In the automotive industry
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