Enchantons Magazine

Trends, news, portraits...
We were thrilled, we liked it, so we'll share it!

clients shaking hands on a deal

How to build a relational program?

Today, your client needs recognition. Before being a consumer, the customer is first and foremost a ...
En savoir plus
woman using a tablet

What is a loyalty marketing strategy?

A few years ago, companies realised that they had to put the customer back at the heart of their ...
En savoir plus
Press release
Parnasse logo

John Paul and the Parnasse Circle

Parnasse, the selective brand of Orange, is expanding its exceptional concierge service for its ...
En savoir plus
photo of a microphone
Press release

John Paul, an Accor Group business accelerator

Paris, AccorHotels finalizes acquisition of John Paul, world leader in concierge services
En savoir plus
 John Paul Logo

How to measure customer satisfaction?

Is it still necessary to reiterate the importance of customer satisfaction? For several years now ...
En savoir plus
photo of binoculars

under study

XERFI study: The strategies of the players in the concierge market by 2023

The concierge markets have lost none of their attractiveness despite the serious setback caused by the health crisis.


Reorganisation of workspaces, mixed uses in urban real estate, ever greater attention to quality of life at work... Faced with changing customer expectations and intensifying competition, what are the main levers for development?

They are
John Paul

Alexandre Coge
Financial Director

"The finance division is mobilised on a daily basis to support the operational and commercial teams in their projects."

Axelle d'Ortho
Commercial Director
Axelle d'Ortho

"I've had the same enthusiasm since my first day at John Paul! The business opportunities are numerous and the demand is always increasing."

Paul Million
Business developer
Paul Million

"Having just joined, I can already see the many opportunities that John Paul will offer me."