Premium concierge service

EXPERTISES Premium concierge service

The Art of Excellence since 2008

 

Transform the ordinary into the extraordinary for your exceptional clients with John Paul Concierge, the world leader in high-end concierge services. With 17 years of expertise, available 24/7 via a multitude of channels, our tailor-made service combines efficiency and availability to fulfil every desire, from the simplest (hotel, restaurant and holiday bookings) to the most daring (exclusive access, VIP boxes and private jets). Our ticketing team also excels in its ability to recommend and find the best seats for concerts, operas and shows, even when they are already sold out.

 

Our concierges, driven by an unrivalled passion for service, make your satisfaction their mission. With elegance, speed and absolute confidentiality, they create unforgettable moments, meeting the highest standards of discretion and performance. Every interaction is a promise of excellence. Our John Paul experts also orchestrate your VIPs' stays on your behalf, during Fashion Week or extraordinary trips. Concierge expertise is also deployed in person during exceptional one-off events, or as part of corporate concierge services (North America only).

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Nearly 300 Concierges worldwide dedicated to your clients

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6 channels of
communication

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Daily requests or extraordinary demands

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Availability, Responsiveness, Elegance & Assistance

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What qualities are
needed to be a concierge?
Devenir Concierge chez John Paul

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Offer your VICs the prestige of a concierge service

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A constant quest for perfection

"SERVICE"

Service: more than a job, a passion.

women

A constant quest for perfection

"EXCELLENCE"

Service: more than a job, a passion.

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A constant quest for perfection

"INNOVATION"

Service: more than a job, a passion.

GIVING EMPLOYEES
A VOICE

Marie Delacourt
Concierge Manager for 11 years
Marie Delacourt

"Quality of service is our only concern. In my opinion, listening, empathy and a sense of service are essential."

Alban Da Costa
Concierge Manager for 4 years

“I joined John Paul after starting out in tourism. Today, I am proud to be the manager of a team of five Concierges who handle the various requests of our Members.”

Daniela Parlante
General Manager Paris

"By relying on our strengths and values, I know I can count on the commitment of all our teams to deliver the best in concierge services and provide a unique experience for each of our members."

Meet us

Paris
66, rue des Archives  - 75003 Paris  - FRANCE
paris@johnpaul.com
LISBON
Tivoli Forum - 180 Avenida de Liberdade - 4e étage  - 1250-146 Lisboa  - PORTUGAL
lisbon@johnpaul.com
MIAMI
703 Waterford Way, Suite 780  - FL 33126 Miami  - UNITED STATES
miami@johnpaul.com
TORONTO
TICO Registration No: 50023903 155 Wellington Street, Suite 3200  - ON M5V 0C3 Toronto  - CANADA
toronto@johnpaul.com