Not all concierge services meet the same expectations. The support they provide varies according to expectations, practices and the context in which they operate.

Since 2008, John Paul has been supporting businesses (and a handful of private individuals) through an approach based on excellence, human relations and an international network of trusted partners.

What is a concierge service?

A concierge service is a personalised assistance service designed to facilitate the management of everyday tasks and more complex projects. It provides a dedicated contact person who can research, coordinate and organise various services.

Unlike automated platforms, concierge services rely on human expertise: each request is understood in its context in order to provide a truly tailored response.

At John Paul, this human dimension is central: each member benefits from tailor-made support, provided by experienced concierges who are able to anticipate needs and mobilise a premium international network.

The different types of concierge services

1. BTB corporate concierge services

Offered to employees, these services facilitate work-life balance. They help improve quality of life at work and reduce mental stress.

At John Paul, corporate concierge services are also part of a genuine HR strategy: they become a lever for engagement, loyalty and attractiveness for organisations.
2. Private or lifestyle concierge services
Aimed at individuals, these services provide support for everyday organisation and personal projects: bookings, travel, events, administrative procedures, etc.
John Paul's ELITE programme offers comprehensive, discreet and highly personalised support to individuals who want to offload their daily tasks.

3. Luxury concierge services
These services meet the expectations of a demanding clientele seeking exclusive experiences, privileged access and an exceptional level of service.
Thanks to its international network and event expertise, John Paul offers tailor-made experiences adapted to the highest expectations of a VIC clientele.

4. Property concierge service
Specialising in property management, it takes care of reception, logistics and maintenance, particularly for short-term rentals.

Who is concierge service really for?
Contrary to popular belief, concierge services are not limited to a select few or to exceptional needs.

They are for:
•    Companies concerned about the well-being of their employees
•    Individuals who want to optimise their time
•    Executives and those with high levels of responsibility
•    Frequent travellers
•    Anyone seeking reliability and peace of mind

Ultimately, modern concierge services are for anyone who considers time to be a precious resource. At John Paul, the leader in premium BTB concierge services, we are committed to pampering our members and supporting them on a daily basis with high standards and attentive service.