Values and commitments

Our group Values and commitments

Recognised worldwide for its premium concierge services and today acclaimed for its tailor-made relationship marketing programmes, John Paul supports the brands that entrust them with their best customers in order to develop an emotional and engaging bond with them. While the quality of our service is paramount, the quality of working life for our employees is just as important and compliance with our quality charter and essential commitments.

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#1 Quality & service excellence

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Diversity
& disabilities inclusion
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#2 Fulfilling our commitments

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#3 The pleasure of working together

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VALUES
WE TAKE PRIDE IN

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RESPECT

for humans and individuals
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WORKING

to improve QWL
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LIMIT

wasteful energy consumption
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PARTICIPATE

in solidarity projects

Commitments Charter
JOHN PAUL

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PUTTING PEOPLE

first
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LISTENING

and availability
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SHARING

and providing mutual aid

A WORD FROM
OUR COLLABORATORS

Lana Kais
Director of Talent & Culture

"I recruit with heart and conviction, always looking for the talent that will share our values."

Youssef Haddouti
Senior Recruitment Officer

"Our candidates must correspond to our values, it is essential."

Solene Monvoisin
Training Project Manager

"New employees to be welcomed every week and trained individually and conscientiously".

Joel Chabas
Director of the Digital Division

"The 50 digital employees in my team all share the same desire to serve our clients in a caring and supportive atmosphere."