HOW CAN WE HELP YOU?

John Paul : Innovative loyalty programs & client relationship
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Strategies to improve
customer and employee loyalty

A concierge with traditional know-how
enhanced by cutting edge technology

Strategies to improve
customer and employee loyalty

A concierge with traditional know-how
enhanced by cutting edge technology

Strategies to improve
customer and employee loyalty

A concierge with traditional know-how
enhanced by cutting edge technology

Strategies to improve
customer and employee loyalty

A concierge with traditional know-how
enhanced by cutting edge technology

JOHN PAUL IS A FINALIST
AT THE LOYALTY MAGAZINE AWARDS 2017

THE TOP 10 RANKING OF
ARTIFICIAL INTELLIGENCE IN THE WORLD

ACCORHOTELS FINALIZES ACQUISITION OF JOHN PAUL,
WORLD LEADER IN THE CONCIERGE MARKET


JOHN PAUL, BEST LUXURY CONCIERGE
ACCORDING TO FORBES

JOHN PAUL EXTENDS TO NORTH AMERICA:
OPENING OF A NEW OFFICE IN TORONTO

What we do

WE CREATE INNOVATIVE LOYALTY SOLUTIONS FOR YOUR CLIENTS & EMPLOYEES

For your customers

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WE REINVENT YOUR CLIENT RELATIONSHIP

We help brands manage their client relationship, from the design to the implementation of a personalized affinity program. Through our 360° approach we deliver a unique client experience based on three pillars: first-rate service, personalized content and a tailor-made digital solution.

For your employees

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WE PAMPER THE EMPLOYEES YOU CHERISH

We create innovative loyalty programs to retain your best employees and strengthen your employer brand. We have the most comprehensive offer on the market with on-site concierge desks, multichannel solutions, a customized program, all adapted specifically for your HR strategy.

We satisfy thousands of clients everyday

REQUESTS REGISTERED SINCE JANUARY 1ST, 2016

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+1 000

Employees
at your service

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24/7

Available
immediately

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5 CONTINENTS

Worldwide
presence

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+50 000

Exclusive
Partnerships

Wherever you may be

WE ENSURE YOU HAVE THE BEST EXPERIENCE, ANYWHERE IN THE WORLD

The first digitally-enabled concierge

WE CREATE DISRUPTIVE DIGITAL SOLUTIONS

TOP 10 Ranking of Artificial Intelligence by Forbes (January 2017)

« John Paul is a (…) powerful example of potent A.I. in the predictive algorithms for existing-client interactions, able to understand and know their desires and needs on an acute level.»

 

Concierge know-how

WE DELIVER THE BEST SERVICE EXPERIENCE ON A GLOBAL LEVEL

GETAWAY DESTINATIONS

GETAWAY DESTINATIONS

THE JOURNEY BEGINS HERE.
RELAX, JOHN PAUL TAKES CARE OF EVERYTHING.

AT THE CHEF’S TABLE PLEASE !

AT THE CHEF’S TABLE PLEASE !

WHETHER YOU ARE LOOKING FOR A NEW & TRENDY HOTSPOT, AN ICONIC RESTAURANT OR A COMFORTING CANTEEN,
JOHN PAUL BRINGS OUT THE GOURMET INSIDE YOU.

DO YOU NEED A HAND ?

DO YOU NEED A HAND ?

YOUR CONCIERGE WILL NEVER LET YOU DOWN!

AN EXTRAORDINARY LIFE

AN EXTRAORDINARY LIFE

JOHN PAUL IS AVAILABLE EVERYWHERE, ALWAYS.

THROUGH JOHN PAUL, YOU GAIN TIME ON A DAILY BASIS.

LET US TAKE THE LEAD, THE SHOW IS ABOUT TO BEGIN

LET US TAKE THE LEAD, THE SHOW IS ABOUT TO BEGIN

JOHN PAUL RAISES THE CURTAIN OF THE MOST SPECTACULAR EVENTS.

YOU DREAM ABOUT IT?

YOU DREAM ABOUT IT?

JOHN PAUL MAKES IT HAPPEN:

IT IS AS YOU WISH!

MAKE A WISH ...

MAKE A WISH ...

BIRTHDAY, ANNIVERSARY, CHRISTMAS, PRESENT…
JOHN PAUL SEEKS OUT THE MOST PERSONALIZED GIFTS FOR THOSE YOU CHERISH.

Testimonials

«John Paul and Parnasse have grown hand in hand together. We have the same culture of service and
excellence, we share our experiences and expertise, whether on a human, technological or managerial. We develop a strong and fruitful partnership, all for the benefit of our clients and end consumers! »

Séverine Legrix de la Salle
Program Director of Parnasse

« For more than two years now, John Paul and Diac have consolidated their partnership to build together
a true relationship program for individual clients of DIAC and Nissan finance.
Our objective when creating the DIAC & Nissan Finance club
was to increase client satisfaction by offering exclusive offers for the duration of their loan! »

Sylvain Schuler
Marketing Director of DIAC, Groupe DIAC

BNP PARIBAS PRIVATE BANKING

« BNP Paribas and John Paul just launched a partnership for Wealth Management clients.
A luxury Concierge is a must-have for wealthy families, who have very specific needs and high expectations.
We are delighted that John Paul is able to provide this expertise and answer to their diverse requests,
whether personal or professional. The relationship we have with our clients needs to go beyond
basic banking services, and we are convinced that John Paul will deliver exceptional services,
helping our clients in their daily life with passion. »

Gregory Heomet
Business Development Wealth Management

« Having John Paul as an extension of Smartronix, allows our employees to offload time consuming errands
and tasks and enjoy more freedom and effective use of their time. Providing a concierge program is a key piece of our strategy for being consistently selected as a Best Place to Work. »

Laurell Aiton
VP Human Resources and Corporate Relations

Contact us

LET’S GET IN TOUCH

How can we help you ?

YOU ARE…

A brand looking for a customer loyalty program

Une marque souhaitant fidéliser ses clients

A company looking for an employee loyalty program

Une entreprise souhaitant fidéliser ses collaborateurs

A partner interested in becoming referenced

Un partenaire souhaitant être référencé

A media looking for information

Un media souhaitant plus d'informations

Other

Other

Our offices

London Paris Berlin Luxembourg

JOHN PAUL LONDON

22 Ganton Street, 3rd Floor
London I W1F 7FD, ENGLAND
london@johnpaul.com

JOHN PAUL PARIS

116 bis Av. des Champs Elysées
75008 Paris, FRANCE
paris@johnpaul.com

JOHN PAUL BERLIN

Landgrafenstr.14
10787 Berlin, GERMANY
berlin@johnpaul.com

JOHN PAUL LUXEMBOURG

15 Route d'Esch
L-1470 Luxembourg, LUXEMBOURG
luxembourg@johnpaul.com

Our offices

San Francisco Miami Toronto

JOHN PAUL SAN FRANCISCO

200 Pine St., 2nd floor
San Francisco, CA 94104
sanfrancisco@johnpaul.com

JOHN PAUL MIAMI

1000 NW 57th Court, Suite 590
Miami, FL 33126
miami@johnpaul.com

JOHN PAUL TORONTO

155 Wellington Street W, Suite 3300
Toronto, ON Canada M5V 0C3
toronto@johnpaul.com

Our offices

Singapore Shanghai

JOHN PAUL SINGAPORE

40B Pagoda Street
059199 Singapore, SINGAPORE
singapore@johnpaul.com

JOHN PAUL SHANGHAI

Room 606 L’Avenue, 99 Xianxia Road
Changning District
200051 Shanghai, CHINA
shanghai@johnpaul.com

Our offices

Marrakesh

JOHN PAUL MARRAKESH

Marrakech MENARA GUELIZ
Bd Abdelkrim El KHATTABI
Immeuble RP7
africa@johnpaul.com

Our offices

Sydney

JOHN PAUL SYDNEY

Level 6, 130 Pitt Street
Sydney NSW 2000, AUSTRALIA
sydney@johnpaul.com