Magazine

Enchantons Magazine

Trends, news, portraits...
We were thrilled, we liked it, so we'll share it!

Cybersecurity
Trends

PCI DSS level 1 certification: the Holy Grail for protecting our Members' banking data

Thanks to the quality of our processes and the ongoing rigor of our teams, John Paul has just ...
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Kitchen restaurant La Chambre Hotel Maison Delano Paris
Inside John Paul

Our Concierge Whispers April 2023

Trendy restaurants, cultural outings, current events or hotels to try? Here are our three Concierge ...
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Trends
Logo John Paul

Slow tourism: 3 reasons to experience authentic travel

With the ecological urgency, new modes of consumption are emerging and the travel sector is more ...
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happy employees
Trends

How to retain a new customer? How to retain a prospect?

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Inside John Paul
John Paul logo

Our Concierge Whispers March 2023

Trendy restaurants, cultural outings, current events or hotels to try? Here are our three Concierge ...
En savoir plus
woman sitting next to a suitcase
Trends

Travel: Unforgettable experiences via your Concierge

Far from the traditional guided tours in the middle of a swarm of tourists, the way of living a trip ...
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Press release
John Paul logo

John Paul has been enchanting the customer experience for 15 years

John Paul, the BTB conciergerie and loyalty programme expert, is celebrating its fifteenth year in ...
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photo of binoculars

under study

XERFI study: The strategies of the players in the concierge market by 2023

The concierge markets have lost none of their attractiveness despite the serious setback caused by the health crisis.

 

Reorganisation of workspaces, mixed uses in urban real estate, ever greater attention to quality of life at work... Faced with changing customer expectations and intensifying competition, what are the main levers for development?

They are
John Paul

Alexandre Coge
Financial Director
Alexandre Coge

"We work hand in hand with all John Paul offices and our parent company Accor."

Chris Valière
COO EMEA
Chris Valiere

"It's through customer passion and innovation, combined with operational rigor, that John Paul employees operate and grow at the heart of the company."