John Paul Customer loyalty programmes
Founded in 2008, subsidiary of the Accor group, John Paul is renowned for its premium concierge services and counts over 500 employees worldwide. It is also highly regarded for its digital marketing programmes and exclusive tailor-made events.
On your behalf and in line with your brand's DNA, we can build a loyalty programme that suits you, in order to develop a unique and strong emotional relationship with your best customers, ensuring their desire to stay loyal to you.
Conciergerie
24/7
La conciergerie Lifestyle John Paul
Exclusive
privileges
Privilèges et expériences
Exceptional
events
Des événements uniques “money can’t buy”
Sébastien Bazin
"In John Paul we have found a customer relations gem. Today we are going to combine our expertise, our strengths and our talents, and broaden the scope of our offer to provide the best experience to all travellers before, during and after their stay."
Niva Sintès
“From the very start, Parnasse, Orange's tailor-made brand, sought a partner to complete its offer with a concierge service. For 15 years now, we have been relying on John Paul, who meets our quality requirements on a daily basis and shares our DNA, which is based on excellence and humanity.”
Pierre-Yves Roizot
“I am particularly delighted with the association between Mooncard and John Paul, whose know-how and expertise are widely recognized throughout Europe. Through this partnership, we have broadened the scope of our Mooncard Premium card offering and are providing an even richer experience for all our customers. Our common vision has enabled us to combine our strengths to make the daily lives of companies and their employees easier.”
Alain Grangé
“John Paul has a unique perspective on concierge excellence, (...) which is the core element of the personalized service the company provides. Both John Paul and O Lifestyle strive to achieve this excellence and the passion and pursuit of the extraordinary drives our companies respectively.”