Premium concierge service

The Art of Excellence since 2008

Transform the ordinary into the extraordinary for your exceptional clients with John Paul Concierge, the world leader in luxury concierge services. Drawing on the group’s expertise built up since 2008 and available 24/7 via a wide range of channels, our bespoke service combines efficiency and responsiveness to fulfil every wish, from the simplest (hotel, restaurant and holiday bookings) to the most ambitious (exclusive access, VIP boxes and private jets). Our ticketing team also excels at recommending and securing the best seats for concerts, operas and shows, even when they are already sold out.

Our concierges, driven by an unrivalled passion for service, make your satisfaction their mission. With elegance, speed and absolute confidentiality, they craft unforgettable moments whilst meeting the highest standards of discretion and performance.

Every interaction is a promise of excellence. Our John Paul experts also organise your VIPs’ stays on your behalf, whether during Fashion Week or for extraordinary trips. Our concierge expertise is also provided in person at exceptional one-off events, or as part of corporate concierge services (North America only).

An exceptional network and range of services 

John Paul draws on a team of nearly 300 corporate concierges from the worlds of travel, luxury and hospitality, based in Paris, Lisbon, Miami, Toronto and Doha. This international presence enables our teams to support your clients anywhere in the world through concierge services delivered to the same high standards. 

Three values guide every action they take on a daily basis: a commitment to service, the constant pursuit of excellence and honouring their commitments. Behind every private concierge request is a passionate team member, such as our Concierge Managers – who have been with us for between 4 and 12 years – who lead teams dedicated to listening to and tailoring every request. 

This high standard, at the heart of any luxury concierge service, has notably enabled John Paul to build lasting relationships with the leading players in the financial market and the world’s leading luxury brands, who have remained loyal since the company’s inception.