A service of excellence
Our DNA: quality of service
Listening to the needs of our Members, caring for them and offering them outstanding service are all part of John Paul's DNA. Our expert Concierges accompany your Members on a daily basis and provide personalized recommendations and inspiration to continuously improve the experience and become your best brand ambassadors.
To offer an exceptional service, we work with the best Concierges. They come from the hospitality industry and are then trained and coached to become elite worldwide Concierges.
The art of listening
John Paul Concierges offer premium support to our Members: they know them perfectly and know how to listen to them attentively to provide the best answers to their requests.
From classic requests...
The John Paul Concierges accompany our Members in their daily life: finding a babysitter for their child or household help, we provide the best answers for everyday life.
...To the most unusual requests
Our experts also know how to generate the extraordinary and to surprise our members by making unexpected proposals or providing unhoped-for answers to their requests.